Practitioner's challenges in designing trust into online systems

Practitioner's challenges in designing trust into online systems

It is widely recognised that successful online systems are not those that simply fulfil some functional specifications, but rather systems that are developed to also meet a number of non-functional requirements such as security, reliability and trust. It is also generally accepted that the development of quality online systems is not anymore just the task of single individuals or mono-cultural ...

On Some Challenges for Online Trust and Reputation Systems

The Internet form a globally distributed network that provides a ubiquitous medium for interaction, the exchange of ideas, and commerce. The web is pervading our everyday lives in ways that were unimaginable even ten years ago. The evolving use of the web requires robust and efficient trust and reputation management mechanisms. During the past decade, online trust and reputation systems have pr...

Designing Online Marketplaces: Trust and Reputation Mechanisms

Trust Mechanisms for Online Systems

Almost every e-commerce site employs a so-called reputation mechanism that collects and publishes ratings from its users which then allow other market participants to make betterinformed choices. It is instructive to distinguish between two kinds of reputation mechanisms in accordance with the problems they address: those that are employed by online opinion forums, such as Amazon Reviews, are b...

Challenges For Designing Tangible Systems

Since the introduction of tangible systems and tangible interaction a lot of work has been done in this area. The focus for most of these works was on a success of tangible interaction and few papers discuss when tangible systems fail. In this paper, we aim to understand what we can learn from the failures of tangible systems. We discuss the challenges raised during the design of tangible syste...